itil interview questions

ITIL Interview Questions

TOP ITIL INTERVIEW QUESTIONS FOR BEGINNERS [UPDATED 2021] #1 What is the PDCA cycle and explain the different levels available in it? The PDCA (Plan Do Check Act) cycle is also known as the “Shewhart Cycle” and “Deming Wheel”. This is a four-stage method that can continuously improve business performance in a systematic way or …

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